Unified Communications

Our Unified Communications Solutions help to improve collaboration, enhance the user experience, increase productivity and mobility.

What We Offer

Video Conference Solutions

Video Conference Solutions helps to Stay connected and organized. Accomplish more together across work, school, and life.

Cloud Contact Center

Cloud Contact Center helps in a new era of remote working that helps to Interact with customers from virtually anywhere.

AV Solutions

AV experts with years of experience in executing some of the most sophisticated Audio-Visual Projects in the United Arab Emirates.

Collaboration Solutions

Collaboration tools enable organizations to connect, communicate, and collaborate securely and reliably.

IP Telephony

IP telephony solutions offer organizations an affordable and effective way to simplify their communication systems, save costs and improve productivity.

Contact Center solutions

Contact Center solutions offer improved customer service and increase customer satisfaction

Call Center solutions

Omni-Channel Call or Contact Center solutions designed for automation and efficient management of call centres, allowing real-time collaboration and improving productivity.

Call Recording solutions

Call Recording solutions to meet compliance, ensure quality and capture business insights

Call Billing Solutions

Web-based call billing and accounting software that monitors telephone costs providing single reporting & complete analysis of telephone calls for the organization.

Unified Communications solutions in line with your business requirements

Looking for Unified Communications in Dubai or anywhere in the UAE? Mignet Technologies specializes in UC solutions and is one of the leading unified communications providers in Dubai, UAE. We offer a complete range of on-premises, cloud and hybrid unified communications solutions from industry-leading manufacturers such as Cisco, Ziwo, Avaya. With our knowledge and expertise, we understand the latest technology solutions that are available and can match them perfectly with your operational requirements. Our experience and use of best practice de-risks digital transformation and ensures successful solution deployment & implementation.

Types of Unified Communications Solutions

Cisco Unified Solutions

Cisco Unified Communications Manager (CUCM) is also known as Cisco Unified Call Manager (CUCM) and Cisco Call Manager (CCM). Cisco Unified Communications Manager Suite provides reliable, secure, scalable, and manageable call control and session management.

Collaboration Endpoints

Collaboration Endpoints (Video, IP Phones, Web, Mobile & Desktop clients): Collaboration Endpoints like Cisco IP Phones, Video Devices (Collaboration Room Systems) and Cisco WebEx & Jabber clients for Desktop & Mobile.

Contact Center

Cisco platforms provide contact/call centre representatives with the tools they need to deliver a top-quality customer experience. From intelligent call routing and omnichannel support to accurate reports and call recording.

Conferencing & Messaging

Conferencing and Messaging (Video & Web Conferencing): Cisco Meeting Server is an on-premises video, audio, and web conferencing solution that meets the collaboration needs of the modern workplace.

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