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Frequently Asked Questions
Ask us how we can help you reduce costs, reduce risks & boost productivity with our IT Support in Sharjah.
In spite of the fact that we’re innovation driven, we’re administration driven and our principal objective is to assist your business with making progress and change through its IT and interchanges. Regardless of whether you want full administration of your foundation and clients, or you need to supplement your inward IT group, Mignet Technologies give a total oversaw answer for all your supply, installation and support requirements. Reach us today for a free audit or to arrange a no obligation consultation with one of our specialists
At Mignet Technologies, we comprehend that your IT and correspondences are mission-basic so the assistance we give needs to assist you with maintaining your business in a safe, solid and proficient way. Not at all like other IT support providers, we don’t utilize call overseers and we don’t do specialized language. Additionally, we put resources into the best frameworks, devices and specialized preparation for our groups. This implies you’ll constantly address a well disposed and completely confirmed individual from our in-house administration work area group who will expect to determine your issue straight away and with minimal hassle.
Deciding what kind of IT support you want relies upon your current set up and assets. Do you have an inner IT group that needs extra help, or do you have to reevaluate all your specialized prerequisites? When are you probably going to require support? Do you work at ends of the week or outside of standard business hours? Do you really want remote or on location IT support? These inquiries will assist you with laying out which IT supplier can best address your issues. At Mignet Technologies, we represent considerable authority in supporting a wide scope of clients with their own interesting necessities and requirements, from SMEs to internal IT groups.
At Mignet Technologies, we don’t do a “one size fits all” way to deal with IT help. From the very beginning, it’s our expect to comprehend your interesting necessities so we can fit our administrations to your particular requirements. From a completely overseen IT support plan or reconciliation with your inside IT group, we’re adaptable enough that we can tailor any component of our administration including bespoke service level agreements (SLAs) and hours of support. Simply ask, we’ll be really glad to perceive how we can help.
We offer the best IT support all over the United Arab Emirates. While our dedicated remote support teams are tasked with responding to and resolving tickets as quickly as possible, we also have a full team of experienced onsite engineers that will visit your office both on-demand and as a scheduled regular preventative maintenance plan.
Every managed IT client we work with gets a month to month report and customary updates from their committed Account Manager. The report gives an outline of execution including ticket goal times, the quantity of tickets logged contrasted with the earlier month, most dynamic end clients, SLAs met and surpassed, and subtleties of any updates we’ve proactively introduced – so you can have confidence you’re getting the best service.